Effective Date: July 18, 2025
The Hive Salon Studios (“we,” “our,” or “us”) operates the website https://www.thehivesalonstudios.com/ (“Site”). This Privacy Policy and Terms & Conditions explains how we collect, use, share, and protect your information when you visit our Site, use our services, or interact with our marketing tools. By accessing or using our Site, you agree to the terms outlined below.
1. Information We Collect
a. Personal Information
We collect personal information you voluntarily provide when you:
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Fill out contact or inquiry forms
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Schedule a tour or request more information
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Interact with our chatbot
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Communicate with us through the Site
This may include:
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Full name
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Email address
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Phone number
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Details about your salon suite inquiry or request
b. Non-Personal Information
We automatically collect non-identifying information through cookies and similar technologies. This may include:
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IP address
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Browser and device type
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Pages visited on the Site
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Time spent on pages
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Referring sources (e.g., search engines, ads, social media)
2. Use of Cookies and Tracking Technologies
We use tracking technologies to enhance your experience, measure website performance, and improve our marketing effectiveness.
Services We Use:
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Google Analytics – Tracks website behavior and visitor insights
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Google Ads – Manages and tracks performance of digital ads
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Meta Pixel (Facebook Pixel) – Monitors interactions with ads on Facebook and Instagram
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Google Tag Manager – Deploys and manages site tags and scripts
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Zoho PageSense – Provides behavioral insights (e.g., heatmaps, form analytics)
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Chatbot Integration – Supports communication and customer service
You can manage or disable cookies through your browser settings. However, doing so may limit functionality of certain features on our Site.
3. How We Use Your Information
We use the information we collect to:
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Respond to your inquiries and provide service information
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Manage communications and suite scheduling
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Improve Site performance and user experience
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Track the effectiveness of our marketing campaigns
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Deliver relevant ads and promotional content
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Meet legal, security, and business requirements
4. Information Sharing
We do not sell your personal data. We may share information with third-party service providers who support our business operations, including:
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Website and analytics platforms (Google, Zoho)
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Advertising platforms (Google Ads, Meta)
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Chatbot or CRM systems for customer support
These partners are required to safeguard your data and use it only for the services we authorize.
5. Consent to Contact
By submitting your information through our forms or chatbot, you consent to be contacted by The Hive Salon Studios by phone, SMS, email, or other means regarding your inquiry, availability, and relevant marketing. You may opt out of promotional communications at any time.
6. Data Retention
We retain your data only for as long as necessary to fulfill the purposes stated in this policy or to comply with legal obligations. Non-personal data may be stored indefinitely for analytical use.
7. Data Security
We follow industry-standard measures to protect your personal information from unauthorized access, misuse, or disclosure. While we take reasonable precautions, no online data transmission is completely secure.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access personal data we have about you
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Request updates, corrections, or deletion of your data
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Object to or restrict certain uses of your data
To make such a request, please contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy and Terms & Conditions from time to time. The latest version will always be posted on this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this policy or how we use your information, please contact us at:
The Hive Salon Studios
Phone: +1 502-305-8967
Website: https://www.thehivesalonstudios.com/
